Shelter Supervisor

House of Friendship
Term (Duration): 
At House of Friendship we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun!
Sounds pretty great doesn't it? It is!
We are seeking a person who has experience in and a passion for supervising teams and coaching and developing people to join our Charles Street Men's Shelter leadership team.
Reporting to the Shelter Manager, your key responsibilities include:
1. Lead, develop and support the day shift staff, volunteers and students including all aspects of recruitment, on-boarding, training and performance development.
2. Work with the Program Manager to ensure the best possible performance of the staff team.
3. Responsible for all aspects of operation of the program including program development and review, program budget, relationships with funders and community partners, staff and participant safety.
4. Assist the Manager in providing timely and appropriate programming to meet the needs of men experiencing homelessness who need to transition successfully into the community.
5. Build solid and fruitful relationships with community partners and agencies to increase opportunities for innovation and positively impact outcomes.
6. Represent House of Friendship at various homelessness/housing related meetings and community forums; bringing relevant issues and solutions to the conversation.
7. Act as a change agent; contributing to continuous improvement and the successful implementation of change initiatives.
8. Assist manager to ensure the healthy and safe operation of the program.
9. Participate in public relations/community functions.
10. Program Administration including organization and facilitation of meetings, document review and petty cash
11. Provide support to the Program Manager related to property management.
Permanent Full Time
Your skills and experience include:
1. Strong skills in leadership, coaching and developing people and teams, team building and decision?making skills required.
2. A passion for and experience in housing and issues related to homelessness with a strong desire to support men experiencing homelessness and enthusiasm for assisting them to improve their circumstances
3. University degree or College diploma in Social Work or Social Sciences or equivalent and relevant work experience.
4. Demonstrated innovative approach to providing supports in a residential setting or services for persons experiencing homelessness.
5. Excellent interpersonal, emotional intelligence and resilience skills.
6. Experience or strong interest in working with diverse populations including people from various cultural backgrounds and income levels, and sensitivity to their needs.
7. Strong organizational and communication skills, including computer skills are required.
8. Experience working within a non-profit and/or social services environment preferred.
9. Knowledge of local community agencies and resources is an asset.
10. Experience in keeping financial records is an asset.
11. Strong assessment skills are an asset.
12. Commitment to understand and uphold the mission and values of House of Friendship is expected.
Working Conditions:
? 37.5 hours per week on a Sunday - Thursday schedule and some pre-scheduled evening shifts as required.
? Rotating management on-call responsibilities.
? Working with and encountering participants who may be under the influence of drugs or alcohol, and/or experiencing symptoms of mental illness can be expected.
Date Posted: 
Wed, Jul 10 2019
Job Location: 
How to Apply: 
If you are as passionate as we are about serving the community, let's talk.
Please submit your cover letter and resume to by July 28, 2019
Sun, Jul 28 2019
Subscribe to Job Postings Feed Subscribe to For Job Searchers Feed Subscribe to The Working Centre Feed Subscribe to Commons Studio Feed