Healthcare and Personal Counselling

At The Working Centre we take a holistic approach to employment. We know that to give your best in your job search and on the job, your life needs to be in order and you need to be mentally and physically able to meet the challenges before you. That’s why we felt it was important to provide some links and advice on healthcare and personal counselling. These often taboo subjects are too important to ignore. We encourage you to seek the assistance you need, and we’ll be there to walk the journey with you.


While we often complain about it, we also have a healthcare system that we can cherish. Still, many of the services can be difficult to find and navigate, especially for newcomers to the community, and often a great deal of self-advocacy is required to get the healthcare you need. Never be afraid to speak up for your healthcare needs.

Family Doctors

Family doctors are usually the first doctors to diagnose and treat most medical problems. If you need to see a specialist doctor, usually, you need a family doctor to refer you. Family doctors also order laboratory and other tests. Finding a family doctor is often the first step to accessing healthcare, however, there is a family doctor shortage. It will require some persistence and work on your part to find a family doctor.

Health Care Connect is a government program which attempts to help you find a family doctor. It’s also best to ask around with friends and family. Often The Working Centre will get news of new family doctors accepting patients. Be sure to check in to get up-to-date information.

Community Health Helpers Program

The Kitchener Downtown Community Health Centre provides assistance to New Canadians in accessing and navigating the healthcare system, including accompanying people to appointments and providing translation services. Visit the KDCHC at 44 Francis Street, Kitchener, or call (519)745-4404 for more information.  See down below for a link to their website.

Personal Counselling

Individuals and families may seek counselling for any number of reasons. For some, mental health is still a taboo subject and people put off accessing the help they need. Our experience shows us that people who are struggling to cope with the many stresses and challenges in their lives will face greater barriers to employment success. It’s a matter of your health and at times it can be a matter of life and death. If you’re not sure where to go or whether you should seek counselling, come meet with us at The Working Centre and we can help to work through this process with you.

The following are a few organizations that provide counselling services - see below for links to their websites for more information. Also check our links section to find other related services in the community. Again, it’s a great idea to chat with us about where you should go for assistance.

Mosaic Counselling and Family Services - Call (519)743-6333 to speak with an intake worker who will ask you some questions to make the right appointment for you.

KW Counselling - has a walk-in counselling clinic on Thursdays from 12:00-6:00. This will provide you with a free first meeting where you can then make a counselling plan.

Kitchener Downtown Community Health Centre - Has two counsellors who offer supportive counselling for individuals (ages 4 and up), couples, families and groups.

Subscribe to Job Postings Feed Subscribe to For Job Searchers Feed Subscribe to The Working Centre Feed Subscribe to Commons Studio Feed