Refugee Wellness Advocate

Reception House Waterloo Region
Term (Duration): 

Position: Refugee Wellness Advocate

Terms: 12 Month - Maternity Leave Contract. 35/hrs week.

Position Summary

The Refugee Wellness Advocate will work specifically with government assisted refugees, providing mental health support services navigation, referrals, case consultations and will function as a mental health lead within Reception House(RH), sharing and disseminating emerging resources and information and helping staff and case managers to apply principles of empowerment, a strengths-based approach, and anti-oppressive practice towards all we do. This position will work one-on-one with refugees, who have been referred internally from RH settlement programs, as well as individuals referred from the wider community (privately sponsored refugees or other vulnerable newcomers as appropriate) who are looking for general mental health support and who may be in crisis situations.

The Refugee Wellness Advocate will provide:

Education and outreach to service providers about our role in the mental health eco-system in KW
Mobilize mental health and wellness best practices and disseminate to RH staff.- Case consultations to RH staff about trauma interventions and its impact on individuals, relationships and families
Direct crisis de-escalation and counselling when needed
Facilitate and coordinate psycho-educational groups and workshops
Provide service and referral mapping and planning in consultation with case managers and other front-line workers on issues related to acute mental health needs
Support and increase capacity of RH staff in addressing mental health challenges, assessing available support and advocating for services.
Work with RH leadership to develop grants and programs as they relate to client wellness needs.

All interventions will be carried out within a strengths based,culturally responsive, anti-oppressive framework intended to foster self-sufficiency and resilience.

Required Qualifications:


Masters of Social Work, Mental Health Counselling degree or equivalent experience in mental health, counselling or related field.

Experience and Skills

Minimum 3 years' experience working in the community with newcomers to Canada
Knowledge of issues facing refugees to Canada or other vulnerable populations
Some experience doing crisis response and intervention and asset
Excellent cross-cultural communication skills, and experience working with people from diverse cultures, professional and educational backgrounds
Excellent teamwork, networking and partnership development skills
Experience in providing one-on-one support and supportive counselling an asset
Demonstrated skills in development and facilitation of group training sessions
Excellent communication skills in English, written and verbal; other languages an asset
Demonstrated ability to assess and communicate client progress towards wellness and articulate what factors may pose systemic barriers.
Solid computer skills, specifically with Microsoft Office, database systems and cloud applications
Somali language proficiency or other additional languages, as asset

Job Type: Contract

Reception House is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

Date Posted: 
Thu, Jul 11 2019
Job Location: 
How to Apply: 

Resume and cover letter are to be submitted to We request that candidates please send their cover letter and resume together as one combined document (Word.doc, PDF etc.) and write "Refugee Wellness Advocate" in the email subject line.

675 Queen St. South, Suite 201 Kitchener,ON N2M 1A1 |
Sat, Jul 20 2019
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