Guest Service Agent

Parlour Inn
Term (Duration): 
The Parlour Inn is seeking Guest Service Agents to assist Guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner consistent with a superior quality hotel operation.

Duties and Responsibilities:

- Register guests and assign rooms.
- Accommodate special requests whenever possible.
- Assist in pre-registration and blocking of reservations when necessary.
- Check out guests on a regular ongoing basis.
- Develop a thorough knowledge of room rack and packages, room locations, types of room and costs of various rooms.
- Liaison with Housekeeping and other departments to ensure up-to-date Guest room availability is monitored frequently.
- Perform office duties such as preparing mail for postage, performing routine cash handling
Professional Requirements:
- Grade 12 Education as well as tourism/hospitality courses at college/university beneficial.
- Minimum of 1-2 years front desk experience or related college course.
- Switchboard knowledge and/or training required.

While we welcome all applicants, only those selected for an interview will be contacted.
Accessibility accommodations will be made available to Candidates upon request.
Date Posted: 
Fri, Sep 6 2019
Job Location: 
Stratford, ON
$14.00 - $14.31/hour
How to Apply: 
Submit your resume to OR
Tue, Oct 1 2019
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