Safe Supply Program Referrals - Updated Referral Opening Dates

Safer Supply Program
Available in Kitchener-Waterloo

The Safer Supply Program is an extension of the traditional harm reduction supports and services being offered through Sanguen Health Centre and The Working Centre. In partnership with the Inner City Health Alliance, The Working Centre, and Sanguen Health Centre, we received funding from Health Canada to address the devastating impacts of the opioid crisis in the Region of Waterloo.

Through this program, health practitioners prescribe legal, pharmaceutical opioids to clients to replace the illicit and toxic street supply. Safer Supply focuses on a team-based, person-centred approach within a community-based model of care. Our program offers stability for clients by providing support around a client’s substance use and other key social determinants of health.

Who can participate in the program?

This program is offered to high-risk individuals who use unregulated, street-level substances and are at high risk of overdose and overdose related death. Criteria is determined once the referral form is processed. Once a referral form is accepted, individuals will meet with team members working in the Safer Supply Program to complete an Information Session and an assessment of an individual’s eligibility. In order to be eligible for this program, you must be currently residing in Kitchener-Waterloo.

What is expected of the program participants?

Each client is required to adhere to a set of guidelines in order to participate in the program. The guidelines are reviewed during the Information Session and in the Program Agreement and include but are not limited to:

  • Participants will be expected to attend weekly appointments with their doctor/nurse practitioner, submit weekly urine samples, and pick up their medication as directed at their specified pharmacy.
  • Participants will be honest with their doctor/nurse practitioner regarding drug use outside of their Safer Supply prescription.
  • Participants will be expected to engage with Community Navigators, Care Facilitators and Nurses on social and health related goals.
  • Participants will not sell or otherwise divert their Safer Supply medication. Diversion represents a reason for removal from the Safer Supply program.

How can I submit a referral to this program for myself or another person?

Referrals can be submitted independently or by a service provider on behalf of somebody interested in the program. Submission of referrals opens on the 1st Tuesday of each month (see dates below). Referrals can be submitted online through the referral link below or in person at 115 Water Street North, Kitchener. In person drop off is only open on the 1st Tuesday of the month between 9:00 am and 4:00 pm.

We will only be accepting 20 referrals per month at this time. Once we receive 20 referral forms the window to submit referral forms will be closed until the 1st Tuesday of the following month. Due to capacity we will not be holding a wait list.

Referral Opening Dates:

Tuesday, November 2nd 2021
Tuesday, January 4th 2021
Tuesday, February 1st 2022

*Please note that we will not be accepting referrals on December 7. We will resume accepting referrals on January 4, 2022.*

Safer Supply Referral Forms

Access online referral form

Access printable referral form

For more information about the Safer Supply Program, please email
The Safer Supply Program received support from the Government of Canada’s Substance Use and Addictions Program.

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