
20 Years at The Working Centre
By Joe and Stephanie Mancini, Good Work News, June 2002
"The Working Centre is enmeshed in a cycle of community that provides
immeasurable benefits to the hundreds of people who participate in countless
ways. It is a community where people pitch in, where friendships develop, where
people help each other during good times and in crisis."
The Working Centre started from humble beginnings in May 1982 as a response to
unemployment and poverty in downtown Kitchener. 20 years later we have survived
“as an independent instrument of self-help community development” that has
woven itself into the fabric of Kitchener-Waterloo.
The ‘Tools for Living’ graphic above, which Andy Macpherson first illustrated
for Good Work News in 1994, is from a motto that we used in the early 1990’s.
The goal was to emphasize that simple manual labour from growing food to riding
a bike to get around is a joyful, creative act that teaches us about our
limitations and about respect for God’s creation. It is a reminder that through
formal and informal work that people can exercise their creative spirit,
realize their human dignity and participate in the development of society.
Christian Aggard of The Record has captured the spirit of work behind The
Working Centre in an article where he describes, “The prevailing assumption at
The Working Centre and its programs is that a few people with a few tools can
do extraordinary things for their neighbourhoods. It is a street level
democracy that sows community gardens and fixes bikes for people who can’t
afford main street rates.”
After 20 years, the organization has moved and shifted in ways that takes
philosophy very seriously. A patron and volunteer from St. John’s Kitchen, just
shakes his head when he thinks about the complexity of running the Kitchen. How
do you achieve the proper balance when, for example, one group of youth demands
attention while older folks then feel neglected? The answer, as the patron
pointed out, is not apparent. There is no easy solution. It is in the give and
take of daily living that problems are worked out. Reciprocity is not about pat
answers but the acceptance of ever changing possibilities based on the openness
of each party to contribute. Each day, at the Kitchen the stress and joy of
this particular philosophy works itself out.
In the midst of this tension of working out an informal community space are the
concrete results. So much positive work is completed by people who see that
they can make a difference by chopping vegetables, providing computer support,
fixing someone’s computer, sweeping and mopping the floor at the end of lunch,
mentoring support through BarterWorks, teaching sewing or recycling bikes. The
source of all these community contributions comes from people who choose to use
their available time in efforts that have obvious, tangible results.
But the actual jobs do not describe the deep community connections and
relationships that constantly grow from this work. The Working Centre is
enmeshed in a cycle of community that provides immeasurable benefits to the
hundreds of people who participate in countless ways. It is a community where
people pitch in, where friendships develop, where people help each other during
good times and in crisis. The accumulation of all these efforts adds up to a
lively community that combines helpfulness with people creating their own
meaningful work.
The development of these projects took shape with the recognition that
producerism – the ability of people to produce things themselves (or in
community) that formerly they paid for – is a way to weave through the cycle of
poverty. Each project developed with the recognition that the people who use
The Working Centre and St. John’s Kitchen rarely drove a car, recycled clothing
and furniture and generally tread lightly on the earth. The community tools
projects have attempted to respect and enhance a simple way of living.
This growing web of interconnectedness and social cooperation fits well into the
notion of sustainable living that recognizes how work will change in both the
overdeveloped and underdeveloped worlds. Such changes will inevitably include
- environmental conditions that demand that the means of livelihood become less destructive of the earth
- redefining work to include activities which enhance the environmental sustainability of local communities.
- recognizing the role of the third sector as facilitating ‘full-engagement’ -
both employment and community self-help in order to meet basic material needs
and creative desires.
In reflecting on twenty years, the community tools work has evolved within our
particular basic strengths which include the operation of an extensive
community job search resource centre, the provision of a daily meal at St.
John’s Kitchen and the revitalization of two buildings on Queen Street.
The Working Centre
The Working Centre has established a reputation as an agency that provides
intensive, individual and customized career and job search assistance with
adults in the K-W area. Our experience has shown that the adults we work with
appreciate a solid base of job search and career assistance while being able to
work at their own pace and schedule. They benefit from having access to formal
resources, tools, employment counsellors and group workshops in an approach
that provides independence and flexibility.
The resource centre includes a café like atmosphere where there is access to
computers, phones, community voice mail, faxing, photocopying, library and
newspapers. Over the last four years we have added a strong computer-training
component. We offer a variety of affordable options and learning styles that
suit people living on a limited income. This includes on-line self-directed
training and/or courses for Word, Access, Excel, Microsoft Office User
Specialist and A+ Hardware Certification. We have established a computer lab, a
certified testing centre and will soon implement an assessment centre.
St. John’s Kitchen
St. John’s Kitchen is a community Kitchen that has been open for the past 17
years serving a hot meal to approximately 230 people each weekday. We open our
doors at 9:00 am to anyone who wishes to have a coffee and whatever we have
available for a continental style breakfast. Our philosophy, to accept all who
come in, resonates deeply with Christ’s words – whoever welcomes you, welcomes
me and whoever welcomes me, welcomes the one who sent me. (Mathew 10:40) Each
week over 80 volunteers help set-up, prepare, serve and clean up after the
meal. Most of the volunteers are also people who come to dine with us. As with
any community, the reason for coming to St. John’s is richly varied. Some
struggle with physical or emotional challenges, some are pensioners on low
income, others high school students doing community service, social workers or
street kids. As each person is a unique creation, there is no stereotypical
“person of St. John’s.” The rich fabric of our community makes St. John’s a
vibrant place to eat lunch!
Revitalization of 43 Queen Street South
One of the particular strengths of The Working Centre has been the long-term
presence of solid and dedicated Board members. Their vision made the
development of 43 Queen possible. This year The Working Centre Board of
Directors includes Roman Dubinski, Gord Crosby, Rita Levato, Arleen Macpherson,
Maurita McCrystal, Margaret Motz, Mike Shimpo and Ken Westhues. In the
following paragraph Ken Westhues summarized the meaning and process of the 43
Queen project.
“The process by which this project has been carried out reflects the same
integrated approach. It was not as if blueprints were drawn, bids invited and
tenders let. Instead, plans for a derelict building arose gradually, from the
bottom up, with broad consultations, and took shape slowly, revised along the
way, with contributions of material and work from literally hundreds of
individuals and groups. Ownership of the building at 43 Queen resides with the
Working Centre only in a narrow legal sense. The true owners are all the
residents, volunteers, tradespeople and donors who turned an empty old building
into a vibrant community resource.”
The work at 43 Queen was recognized this Feburary at the Celebrating Our
Successes event by the Kitchener Downtown Business Association when it named
The Working Centre as this years Downtown Leader along with Manfred Conrad of
the Cora Group.
The Working Centre has been very fortunate over 20 years to have operated as an
alternative organization that provides concrete services to the community,
while remaining true to its original vision of recognizing and celebrating the
true dignity of the different kinds of work that makes a community. There are
many stories that could easily fill a new book to describe that rocky, winding
and uphill path. We are very grateful to the hundreds of people who have made
their contributions to this story.
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