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The Psychiatric Outreach Project (POP) was created by the Region of Waterloo in
consultation with community agencies highlighting a gap in supports bridging the homeless
population with established mental health services. After a successful pilot project,
administration of the project was transferred to The Working Centre, an organization already
administering St. John’s Kitchen and strongly involved in the outreach network located in
downtown Kitchener.
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The Psychiatric Outreach Project is embedded in the outreach and mental health
support networks already established in the community. The roles of the medical
staff at the Psychiatric Outreach Project complement and support the wider areas
of outreach in the core areas including housing support, employment support,
drop-in centres, shelters, and emergency resources.
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This Project Emphasizes...
Building Relationships
Education
Accessibility
Individual Determination
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Project Goals
- Provides mental health care and supports for individuals who are homeless or are at risk of homelessness
- Offers flexible treatment options based on individual needs
- Integrates our services within the current outreach network and agencies in downtown Kitchener
- Reconnects individuals with their family doctors, families, and communities
- Acts as an injection site as an option for medical treatment
- Provides ODSP assessments to help individuals access basic needs
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Project Resources
- Physician: Providing mental health assessments, counselling, and prescriptions
- Psychiatric Nurse: Providing counselling, education, advocacy, accompaniment, and outreach on the street and in local shelters
- Social Worker: Offers counselling during clinic hours and by appointment
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How to Reach Us
For more information about the Psychiatric Outreach Project, contact our reception desk:
Phone: 519-743-1151 ext. 101
E-mail: genmail@theworkingcentre.org
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Where and When We Are
Psychiatric Outreach is located at St. John's Kitchen, 97 Victoria Street North, second floor.
Hours: Wednesday: 9am to 12pm Thursday and Friday: 9am to 2pm
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