The Working Centre - Job Search Resource Centre

                                                                                                   

Network Support Technician - Bilingual (Spanish)
Date Posted: July 21, 2010
Employer: Internationally Trained Professionals Internship Program
City: Kitchener
Type: Full Time
Wage:
Description: Note about this position: The employer has agreed to receive applications from qualified candidates of the Internationally Trained Professionals Internship Program, facilitated by the Waterloo Region Immigrant Employment Network (WRIEN) and Conestoga College.  
 
The Internship Program is set up to assist internationally trained professionals gain Canadian experience in their field. Eligible candidates will be residents of Waterloo Region and meet the following criteria. The candidates must:  
 
# Be eligible to work in Canada (permanent resident, intent to land and/or Canadian citizen)  
# Be in need of first Canadian work experience in their area of expertise  
# Be ready and available for employment  
# Hold a post-secondary degree or journeyman status from another country  
# Possess related work experience in a profession/trade from outside Canada  
# Demonstrate English skills at the Canadian Language Benchmark (CLB) assessment level of 7 or above  
# Have a resume and cover letter specific to their profession  
# Be registered with one of the participating community agencies  
 
Please refer to the WRIEN website for further information:  
http://www.wrien.com/documents/WRIE1016_InternshipBrochureV4.pdf  
 
Candidates must be registered with one of the participating community employment services agencies, and applications must be submitted by the candidate's EMPLOYMENT COUNSELLOR. If you are not registered with one of the agencies, please contact The Working Centre or one of the other participating following community agencies.  
 
Resumes will not be accepted by email. Candidates must connect with an EMPLOYMENT COUNSELLOR at The Working Centre or one of the other community agencies, ie make an appointment. Late applications will not be considered.  
 
 
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Sandvine  
Network Support Technician - Bilingual (Spanish)  
Location  
Waterloo, Ontario  
Description  
As a member of our technical support team youll provide post-sales support to customers and Sales Engineers located throughout the globe. Sandvine provides a 24x7x365 service in order to cover the high availability requirements of our products. You will be required to work on call and work shifts on a rotating basis. Youll use your excellent troubleshooting and investigative skills to resolve technical issues for customers, and to communicate the features and benefits of Sandvine solutions.  
 
You will work in our team environment, taking responsibility for post-sales customer support, including the management of defect entry, tracking, and escalation. You will also provide backup support for remote Sales Engineers, including preparing technical customer presentations and working with Service Providers to evangelize, architect, implement, and support Sandvine solutions in their networks. Communication is key to this role as your opinion and ideas will be critical for the future development and operation of our product as you will be a key individual relaying the thoughts and comments from our customers.  
If you have what it takes to work in a diverse, dynamic environment, we want to talk to you right away!  
 
Skills  
Minimum of 2 year experience in a technical role.  
Degree or diploma from a technical institute  
Hands-on Unix experience (BSD/Linux/Solaris)  
Technical background with a strong understanding of networking (specifically IP related technologies)  
Hands-on experience with the installation, configuration, and/or operation of network equipment such as Cisco, Juniper or other network hardware manufacturers a valuable asset  
Excellent troubleshooting, investigative, and communications skills  
Experience with programming and/or scripting, SQL databases, network traffic monitoring, or firewall technologies especially in a Telecom, ISP, or Cable Internet environment a valuable asset  
Experience in a technical product lab setting or operational network environment a valuable asset  
Ability and willingness to travel internationally  
Bilingual (English/Spanish) required  
How To Apply: Resumes will not be accepted by email. Candidates must connect with an EMPLOYMENT COUNSELLOR at The Working Centre or one of the other community agencies, ie make an appointment. Late applications will not be considered.

Deadline: July 30, 2010
Jobs are posted on The Working Centre's web site as a service to employers and job-seekers. Please apply directly to the employer as specified in the posting. If you want to speak to an employment counsellor at The Working Centre for assistance with your job search, please call us at 519-743-1151, or request an appointment at appointments@theworkingcentre.org.