Essential Skills Technical English Curriculum for Engineers Starts October 2006

• 100 hours of training
• Designed for people who have achieved a CLB Level 7
• Modular based design helps you to focus on specific workplace and enhanced level English language skills
• Course will help you to achieve up to CLB Level 9
• Training will include cultural understanding, listening, speaking, writing and reading skills, grammar and vocabulary skills, and pronunciation
• Offered on a modular basis, evenings and weekends to accommodate a full-time work schedule

Modules may include:

• Workplace Ethics: Using ethical considerations to make a decision, evaluation validity of information, asking for advice, unwritten workplace rules, cultural differences in hierarchy, norms established by professional engineers associations
• Virtual Meetings: Facilitating a virtual meeting, taking turns, persuading, virtual meeting etiquette
• Evaluating Mistakes: Discovering the problem, analyzing and discussing challenges, consulting with colleagues, making recommendations, cultural differences in directness, extracting detail from complex oral discourse
• Diversity in the Workplace: Encouraging and participating in teams, expressing attitudes and feelings, leveraging multicultural teams, gender issues, interacting in complex dialogues
• Conflict Resolution: Resolving conflicts, responding proactively, explaining a delay/changes to a client, presenting a formal proposal outlining how a concern should be addressed
• Training and Development: including instructing, reviewing best practices, noting areas for improvement, adult education practices, different learning styles, group dynamics, conducting peer presentations, creating training materials and evaluations
• Promoting and Hiring: Assessing job performance of self and others, making hiring decisions, forecasting/planning, explaining data, taking initiative and promoting yourself, identifying and understanding expectations in formal dialogues